Performance Indicators for the Digital Library

Performance indicators at TUM library

Strategic management relies on more than personal experience and intuition. Performance indicators define the essential factors an institution needs for benchmarking and for monitoring its output and efficiency. They provide the foundation for management decisions concerning the development of an organization and its services. In Germany, the German Library Statistics (Deutsche Bibliotheksstati...

Development of Managerial Key Performance Indicators for A Hospital Pharmacy Digital Dashboard

Pharmaceutical performance is a critical factor in the hospital operation. Hospital pharmacyactivities require retrieving, processing, comparing, and updating the information. Dashboards arenew tools that can track key performance indicators by displaying information to managers in orderto improve the performance of the hospital pharmacy. We conducted this study to determine t...

Development of Managerial Key Performance Indicators for A Hospital Pharmacy Digital Dashboard

Pharmaceutical performance is a critical factor in the hospital operation. Hospital pharmacyactivities require retrieving, processing, comparing, and updating the information. Dashboards arenew tools that can track key performance indicators by displaying information to managers in orderto improve the performance of the hospital pharmacy. We conducted this study to determine t...

Monitoring Digital Library Activities – Status-, Trend- & Performance-Indicators based on analysis of OpenURL-requests

Development of Quality Performance of National Digital Library with Kano's Model Approach

Background and Aim: The purpose of this study is to determine the quality requirements of the National Digital Library based on the Kano model and categorize users needs into three groups of:  Basic, functional and motivational. Methods: This survey was conducted with a qualitative approach. The requirements of the digital library were extracted using two standards: "Digiqual manual" and the "D...